Pawtraits by Sue is committed to the privacy of its customers
Photos of your pets All photos of your pets will only be posted on my website and facebook page with your express permission.
I will also seek your permission before posting any of my drawings of your pets on my website, facebook page or any other facebook pages which I may use for marketing purposes.
What data does Pawtraits by Sue collect? When an order or enquiry is placed via the website, I will ask for some or all of the following information in order to process your order and dispatch it to you; Full name Address Email Address Telephone number How is this data collected? When using the contact form on the website, your name message and email address will be sent directly to my email address.
If you contact me through my facebook page or via Messenger, I will return your message and ask you for your address once your portrait has been completed and needs to be delivered.
Why is this data collected? Your data, for example your telephone number or email address (whichever is preferable to you) is collected solely for the purposes of contacting you and keeping you informed regarding the creation of and design of your portrait.
Your full name and address is needed so that I can send you your portrait once completed and also for invoicing purposes.
Do I share this data? Your data is not shared with or sold to any outside individuals. Only your name and delivery address will be shared with the Royal Mail so that your parcel can be delivered if you live outside a 20 mile radius from me. Otherwise I will deliver your portrait myself.
If you choose to write and share a review on the review page of the website, only the name you provide and general area where you live will be shown, and this will only be with your consent.
Is your data used for marketing purposes? Your data will not be used for marketing purposes. Any offers or promotions will be posted on my facebook page and you will never be contacted directly.
Is your data secure? Data stored digitally. No personal information will be stored by me on the website. Any email addresses that I receive via the contact form will be deleted once I have replied and the website form is cleared.
When invoices are generated, these will include your name and address and will be sent out to you and also a copy kept in a secure file on my personal PC which is protected by the award winning MacaFee Security, and also doubly protected by the use of password protected file lock. These are only stored for the purposes of accounting.
Data stored as a hard copy. Only data in my order book is stored as a hard copy, which will include your name and contact details and this will only be stored until the order book is full. This will be held in a locked cabinet when not in use.
Requesting a copy of the data that is held You can request a copy of all the data I hold at any time and this will be sent out immediately.
Requesting that data is deleted You can request that all the data held on file be deleted at any time, and again this will happen immediately.
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